Frequently Asked Questions

 

Q. Why should we consider having a chauffeur-guide when we are could hire a car?
A. Mainly because you will be able to see and do more in the time available, by not having to worry about driving, navigating and parking. Also, unless you have done much research and are prepared to take the narrowest of country lanes, you will miss the hidden treasures off the main tourist routes.

Q.Your charges are more than the price of an average hire car?
A.True, but you are getting a personal service and the cost of fuel is included in our daily rate. Plus you will see more in a day travelling at a relaxed pace with Senator Travel, than you probably would driving yourselves in two days. Our executive car is also larger than the average hire car, and it is extremely difficult to hire a self-drive luxury car. You may not be aware that fuel prices are Britain are very dear, due to tax. Also, there is the specialist public liability insurance for carrying passengers.

Q.What other advantages are there compared with hire cars?
A. 1. There are frequently extra charges for road tax and insurance with hire cars, even when you think you have paid everything 'upfront'.
2. Hire cars are almost impossible to get for one day at the weekend.
3. The time involved in actually collecting and returning the car.
4. Companies will charge for delivering the car to your hotel.
5. Many hire cars still have a stick shift, ie. manual gears.

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Q. What don't your daily charges cover?
A.Entry fees to museums and other attractions, and for parking in the same way you would do if you had your own car. Very occasionally one encounters bridge tolls. For touring in France, there is the cross-channel ferry charge.
It is not obligatory, but it is appreciated to invite the driver to join you for lunch, or cover his meal expense should you wish to be private. In return he will have found you an eating establishment, which suits your requirements, and will have been looking after your interests and needs.

Q.What are the costs for extended touring away from the Cotswolds?
A.Besides the normal daily touring rate, you will be asked to cover your driver's meal and lodging expenses for each night at modest B&Bs nearby your hotel.

Q.Is there Sales Tax to add to your fees?
A.No. We have opted not to be registered for VAT (17.5%), so there is none to be added to our charge. It means that we cannot claim back the VAT element of our fuel charges, but our aim was to keep our charges to a minimum for our mainly tourism based clientele. Some other larger chauffeur companies, who mainly deal with British businesses, do have to add this tax to your bill.

Q.What forms of payment do you accept?
A. We are now able to accept credit card payments for the deposit, using PayPal ( an eBay subsidiary ), a fast , free and secure method. However, cash and travellers cheques ( checks ) in GB Pounds are fine. Dollars and Euro notes will also suffice, subject to an agreed exchange rate. It is also possible to make a direct electronic transfer between accounts, remembering that the sum should be net of any bank charges.

Q.Would it be possible to put together a complete package for us, including flights and hotels?
A.Yes, for American clients, we can liaise with travel agencies in the States, with whom we have worked for many years. You will then be able to pay the agent by credit card.

Q.You advertize your drivers as 'Advanced Motorists'. Does this mean they are very old?
A.No! It means that they have passed a special driving exam, which tests them on their hazard awareness, safety and technical driving skills. In theory, this should translate as a smooth, safe ride.
You will find other guide services advertizing in magazines and on the Internet. When making comparisons, please check whether or not their drivers have this skill.

Q.My husband is disabled, and travels with a collapsable wheel chair. Can you help?
A.Yes, all the more reason to have a chauffeur service to help you. The wheel chair will fit in the boot (trunk), but please bear this in mind when planning the luggage. Remember to bring the disabled parking badge with you.

Q. We are travelling on a low budget. Can you still help us?
A. Yes, consider travelling as a group of four, sharing the cost. Also, have a look at our
Special Offers section for accommodation and travel deals.

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