DuPont
Certified Carpet of Antron® Legacy
nylon Warranty
Limited 10-Year Fiber Loss from Abrasive
Wear Warranty
"Fiber Loss from Abrasive Wear" is defined as actual
loss of fiber, due to abrasion, from the surface pile of the
carpet. DuPont warrants to the original commercial purchaser,
for a full 10 years after proper installation, that the surface
pile of DuPont Certified Carpet of Antron® Legacy
solution dyed nylon will not experience fiber loss from abrasion
by more than 10% in any area except stairs. DuPont will repair
any area of the carpet that does not perform as warranted. If
repair cannot be reasonably made, DuPont will replace the
affected area or reimburse the original purchaser according to
the terms set forth under the "General Terms and
Conditions" of these warranties.
This limited 10-year warranty on fiber loss
from abrasive wear is not a warranty on matting and crushing or
on "watermarking." All carpets will mat or crush to some degree, simply because
carpet, as a floor covering, is subjected to very high dynamic
pressure as people walk on the carpet surface. However, such
conditions do not constitute loss in face fiber weight. In
addition, this Warranty excludes such things as damage from
tears, pulls, cuts, pilling, shedding, burns, pets, chairs with
roller coasters, carts with wheels, or damage due to abuse by
any athletic equipment such as roller skates, ski boots or golf
shoes.
"Watermarking" is a well-recognized
optical phenomenon caused by irreversible changes in pile
orientation in random areas in cut-pile carpets. It can occur in
carpets of all fiber types (i.e., wool, nylon, polyester,
polypropylene, etc.) and is not considered a fiber-related
problem. Hence, DuPont does not guarantee that carpets made from
our fibers will not watermark.
Damage caused by improper installation,
defects in carpet manufacturing, and damage from improper
cleaning methods and materials are also excluded.
Limited Lifetime Antistatic Warranty DuPont warrants to the original commercial purchaser, for
the life of the carpet, that DuPont Certified Carpet of Antron®
Legacy will not generate static greater than 3.5 kilovolts
(using AATCC Test 134). DuPont will repair any area of the
carpet that does not perform as warranted. If repair cannot be
reasonably made, DuPont will replace the affected area or
reimburse the original purchaser according to the terms set
forth under the "General Terms and Conditions" of
these warranties.
General Terms and Conditions
Only first-quality carpets (not seconds or
irregulars) of 100% DuPont Antron® Legacy fiber
can earn the name DuPont Certified Carpet of Antron®
Legacy solution dyed nylon and be warranted.
These warranties apply only to indoor
commercial installations where the carpet has been properly
installed and in accordance with acceptable industry
standards. Ü
These warranties apply only to carpet
purchased after 3/1/91 and are nontransferable.
DuPont requires the original sales receipt
or other documentation acceptable to DuPont that
demonstrates proof of purchase and installation date;
original commercial purchaser must present proof of purchase
prior to warranty service.
The original purchaser shall reasonably
cooperate with DuPont in its efforts to perform its
obligations under these warranties.
These warranties exclude carpet that has
been put to abnormal use or conditions, or abused in any
way. "Abnormal use or conditions" includes, for
example: water damage from broken plumbing, storm or flood
damage, damage from improper cleaning methods or materials,
damage from improper maintenance, and others.
"Abuse" is any use of the carpet that is
unreasonable considering the circumstances, the carpet's
materials of construction, and the normal and expected uses
of carpet in a commercial installation.
These warranties are voided if
DuPont-recommended carpet care and cleaning instructions are
not followed. A DuPont representative can help you with
carpet care and cleaning information; call 1-800-4DUPONT
(1-800-438-7668). Or Contact
Us by e-mail.
DuPont will repair any area of the
carpet that does not perform as warranted. If repair cannot
be reasonably made, DuPont will replace the affected
area of the carpet or reimburse the purchaser
according to the following text. The choice between
replacement and reimbursement is solely that of DuPont.
If replacement is necessary,
DuPont's responsibility under these warranties is limited to
the cost of the replacement carpet and the necessary and
reasonable costs to remove the original carpet and install
the replacement carpet. Removal and replacement costs do not
include costs for moving furniture and equipment, lost
productivity, disruption of business, or other incidental or
consequential expenses. If the identical carpet is not
available for replacement, DuPont will provide carpet of
comparable quality and color. In any event, DuPont's
responsibilities are limited to the original purchase price
of the carpet and its installation.
In the event DuPont elects to reimburse
the original purchaser instead of replacement (which is
solely at DuPont's discretion), DuPont will pay for removal
of the carpet from the affected area of the commercial
installation and will reimburse the original purchaser the
cost of the carpet. Cost is defined as the purchase
price plus taxes (if applicable) of the original carpet
(affected area only) actually paid to the dealer by the
original purchaser of the carpet. Original installation
costs, padding, finance charges, delivery charges, cleaning
or maintenance costs, or other incidental expenses of any
variety are specifically excluded.
This warranty is in lieu of all other
express warranties that now or hereafter might arise with
respect to this product. Any and all implied warranties
including, without limitation, the implied warranties of
merchantability and fitness for a particular use are
expressly excluded. DuPont is not responsible for incidental
or consequential damages.
These warranties apply only to carpet
installed in the continental United States, Alaska and
Hawaii.
ÜCRI-104 "Standard for Installation
of Textile Floorcovering Materials." This industry-accepted
bulletin is published by the Carpet & Rug Institute.
For further information about DuPont Certified
Commercial Carpets, call 1-800-4DUPONT (1-800-438-7668).
For warranty service, write to:
DuPont Commercial Flooring
Attn: Fiber Warranty Services
Two TownPark Commons
Suite 400
175 TownPark Drive
Kennesaw, GA 30144
You must include original sales receipt or
other document showing date of purchase, carpet manufacturer and
style name in your letter.
