John H Smith Privacy Policy
We care about your privacy and the information you share with us and want you to understand how we are using and protecting the information we collect about you. John H Smith is respectful of data privacy and intends on an ongoing basis to adopt best practice in compliance with applicable privacy law and regulations, including the EU General Data Protection Regulation (“GDPR”).
This privacy policy describes the information we collect from you and how it may be stored and processed in the EU but primarily United Kingdom.
The services and information we provide or publish is primarily for the benefit of our personal and business clients.
We do not knowingly collect or store personal data provided by anyone under 18 years of age.
This Document Describes
1. What information we collect
2. How we collect it
3. How we safeguard your personal data
4. What we do with the personal data we collect
5. The legal basis we have for processing your personal data
6. When and how we share your personal data with others
7. How long we keep your personal data
8. Your rights and preferences
9. How can we help? Getting in touch
1. What information we collect
John H Smith collects data about you that is limited to the kind of information that can be found on a typical business card: first name, last name, job title, employer/company name, work address, work email, and work telephone number. In some cases, we may ask you to provide additional professional information such as the size of the company you work for, and industry type.
To enhance and/or update the information that you have provided to us, we may combine it with professional information or personal data that we collect from third party sources. The personal data that we refer to in this document is the personal and professional information you provide, as well as information that we obtain from third party sources, both of which we typically combine as one client record.
2. How we collect it
We may collect your personal data when you agree to receive any of the services offered by John H Smith. We collect in the manner we have agreed with you, for example this might include e-mail, letter and telephone.
What happens if you don’t provide personal data?
In order for us to provide the services you request, we need your personal data. Therefore, if you do not provide such personal data, we cannot deliver the services.
3. How do we safeguard your personal data?
Security of your personal data
John H Smith maintains safeguards which include technical and organizational security measures to protect your personal data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction, and we require the third parties we contract with to support John H Smith’s business operations to employ reasonable security measures as well (see “When and how we share your information with others” below).
We update and test security on an ongoing basis and restrict access to your personal data to only those who need to know in order to provide services to you.
Storage of your personal data
Your personal data may also be stored by third parties, via cloud services or other technology, to whom John H Smith has contracted with, to support its business operations (see “When and how we share your information with others” below).
Third parties do not use or have access to your personal data other than for cloud storage and retrieval where applicable, and John H Smith requires such parties to employ at least the same level of security that we use to protect your personal data (see “Security of your personal data” above).
4. What we do with the personal data we collect?
We use the personal data that we collect to communicate with you, deliver what you request, improve our service, and to provide other information that may be of interest.
To communicate with you
We may use your personal data to send you important notices, such as communications about your financial and tax affairs, changes to terms, conditions, policies, and/or other internal purposes.
To deliver what you request
We may use your personal data to provide the services you request.
To improve our service
We may use your personal data for the purposes of assessing whether we can improve our services.
To present information that may be of interest to you
We may contact you to bring to your attention information that we believe might be relevant to the services you have requested and that may be of interest to you.
5. The legal basis we have for processing your personal data
John H Smith uses the personal data that you provide to enable us to supply you with the services you request.
We may also use your personal data to offer you information or services that may be of interest to you, based upon your interests or the preferences you shared with us, and may share your personal data with third parties if you authorise us to do so.
The legal basis for processing your personal data is your consent. In certain circumstances we may otherwise process your personal data if John H Smith has a legitimate interest in doing so and is not infringing any of your rights and freedoms.
When we process your personal data for legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not override your interests. We will not use your personal data in circumstances where your rights and freedoms override our legitimate interests, unless we have your consent or are otherwise required or permitted to by law.
6. When and how we share your personal data with others
John H Smith may share your personal data to others for the purpose of providing services you have requested and to comply with valid legal processes.
For content and services that may interest you or that you request
We may also share your personal data with third parties to deliver other services that you request.
For business operations
We may also share your personal data with third parties we have contracted with to support our business operations including delivery, payment processing, email deployment, referrals.
As required by law
Your personal data may be shared when authorized by law or necessary to comply with a valid legal process.
In the event of new ownership
If part or all the ownership of John H Smith or any of its services are sold or transferred, your personal data will be transferred to the new owner.
International Data Transfers
If John H Smith shares your personal data with any other third party as described in this privacy policy and your personal data will be transferred to a State which is not a Member State of either the European Union or the EEA, or deemed adequate by the European Commission, John H Smith will only conduct such transfer if there are suitable safeguards in place.
7. How long we keep your personal data
We retain your personal data for the duration of your business relationship with us, and we hold your information only as long as necessary for each purpose we use it, unless we have obtained your consent to use for another or similar purpose.
In many cases we are obliged to retain certain types of records either for our own benefit or yours for a number of years recommended by professional bodies or stipulated by HMRC or by law.
8. Your rights and preferences
If you inform us that you want your personal data erased, or that you no longer wish for us to communicate with you, or to otherwise restrict our processing of your personal data, we may retain some basic information in order to avoid sending you unwanted correspondence in the future, and to keep a record of your request and our response.
Confirming your personal data
To confirm that John H Smith is processing your personal data, or to access, update or correct the personal data John H Smith holds about you, or to obtain a copy to reuse for your own purposes, please send an email to john@johnhsmith.co.uk:
Erasing your personal data
If you want your personal data erased, please send an email to: john@johnhsmith.co.uk
To opt-out of marketing communications
If you want John H Smith to stop communicating with you for marketing purposes, please send an email to: john@johnhsmith.co.uk
To restrict processing of your personal data
If you want to otherwise restrict our processing of your personal data, please send an email to: john@johnhsmith.co.uk
9. How can we help? Getting in touch
Questions, concerns or complaints:
If you have any questions, concerns or complaints about John H Smith’s personal data practices or this Privacy Policy, we encourage you to get in touch with us.
If you believe you have suffered harm due to a breach of your rights by John H Smith under this Privacy Policy, and John H Smith has not handled your complaint in a reasonably sufficient manner, you may file a complaint with the applicable supervisory authority.
The contact information for John H Smith is:
Mr. John H Smith,
Little Acre,
Perryfields Road,
Bromsgrove,
Worcs, B61 8QW,
United Kingdom.
john@johnhsmith.co.uk
Feedback
We always welcome opinions and comments about our services. Please email: john@johnhsmith.co.uk
Last updated: 26 May 2018
