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If it is a general comment about the web-site
then knock on the letterbox

We get so much spam that
only 'Subject Titles' which include the letters
JAD or BMD
will get through from this site

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• obtain certificates on your behalf or advise how you can obtain them (see GENUKI)
• tell you why your certificate from S America has not yet arrived in Seattle!

  (this was an actual query!!)

• carry out research for you in the Birth Marriage & Death Indexes

If you are new to genealogy then you should....

• Join your local Family History Society to meet people with similar interests
• Ask for help at your nearest Church of Latter Day Saints (LDS) Family History Centre
• Subscribe to a good Family History Magazine like Family Tree Magazine